What is BANNER?

BANNER is the Nassau Community College self-serve student information and registration system. All students can use the system to view their schedules, grades, transcripts, student account and financial aid information and to pay tuition bills. All students can use BANNER to search course offerings and plan schedules but not every student can use the system to register themselves for classes.

Can BANNER be used by students who are new to Nassau Community College?

Absolutely! As soon as you receive your new NCC-ID #, follow the directions you are given for logging in to BANNER and establishing a new PIN and security question. Like all students, you will have access to most features of the Student Information System. However, the college has made it a policy that ALL new students must meet with an advisor before registering for classes for the first time. During that meeting, your advisor will let you know whether or not you are eligible to use the self-serve registration feature when scheduling your first semester courses.

Who can use the online system to register?

Many students are eligible to register independently using the online feature. If you are eligible for self-serve and know which classes you need or want to take, you can login to register at any time, as long as you are within your Priority Period (the earliest date you can register, based on your credits earned.) However, some students may fall into a restricted category and will be stopped from registering online.

How do I know if I am in a restricted category?

If you are in a restricted category, the registration instructions you receive in the mail will indicate that you MUST see an academic advisor and where to find an advisor for your program. If you attempt to register online during your Priority Period, the system will stop you from registering by asking you for an Alternate Pin.

Who is in a restricted category?

 If I am in a restricted category, how will I register after I have been advised?

That depends on which restricted category you fall into. Depending on your circumstances, you will fit into one of the following scenarios:

• Some students must be registered with an advisor’s assistance (ex. “D” standing, BEP)
• Some students may register on-line after meeting with an advisor and having the registration block lifted (ex. new student in  an unrestricted major with no remedial courses required)
• Some students will register in-person at the Registrar (ex. new student in an unrestricted major with one or more remedial courses required) - see next question for more information

Your advisor will let you know how to proceed after advisement.

How do I register in-person at the Registrar?

If you must register in-person, be sure that your advisor has given you a SIGNED Course Selection Form with his/her course recommendations. Use BANNER to “Look Up Classes.” Construct your schedule by selecting classes that meet at your preferred days and times. For your convenience, the rear of the Library Reference area is staffed by technical assistants (TAs) who will help you with logging in and navigating the system if you require assistance. Enter the 5-digit CRNs for the selected classes on the Course Selection Form and submit form to the Registrar, Tower Lower Level, to finalize your registration.

If I am an unrestricted student, does that mean I do not see an advisor any more?

It is not required. However, you may meet with an advisor if you wish.

All students may check their progress toward graduation without meeting with an advisor by using the degree audit option in BANNER. After logging in to BANNER, go to Student and Financial Aid Student Records Degree Evaluation. If you require assistance interpreting your degree audit, or need additional guidance with your academic planning, you are welcome to see an advisor to discuss your options. You will receive a written record of the advisor’s recommendations which you can use to construct your schedule. Then, register for those classes on your own. Liberal Arts students with one or no remedial courses in progress who are in good academic standing may be seen by an advisor in the Academic Advisement Center, Building U. Liberal Arts students currently enrolled in two or more remedial courses are seen by Student Personnel Services, Nassau Hall (Building M) Room 11.

Students in other programs must contact their respective departments to meet with an advisor.

If I am an unrestricted student, what should I do if Banner prevents me from using the self-serve registration feature by asking me for an Alternate Pin?

Sometimes, students who are eligible for self-serve registration have been blocked in error and will be asked for an Alternate Pin, preventing them from registering on-line. If you believe you should be able to self-serve and BANNER is preventing you from doing so, see the appropriate advisor (see previous answer to determine who you must see) to get signed permission to lift your block in BANNER. Bring the permission to the rear of the Library Reference area to have the TA remove your block.

What if I don’t like the classes I picked originally? Do I have to see an advisor to change my schedule?

• Students eligible for self-serve registration may make changes to their programs by simply logging in to BANNER and using the “Add or Drop” classes feature. This feature is only available through the first week of day classes.
• "D” status and BEP students must see an advisor to make any changes to their program.
•  Students in restricted majors must see an advisor to make changes to a “major” course in AHS, MSC, NUR or SRT. For changes to any other course, bring an Add/Drop form to the Registrar.
• Students blocked from self-serve because they are still completing remedial courses may make changes to their programs by submitting an Add/Drop form to the Registrar, without obtaining an advisor’s signature. You may change from one section to another in a remedial class without a signature.
• Students may NOT drop remedial courses unless they have retested and the remedial class is no longer required. You must submit proof that remediation is no longer required in order to drop the course.
  

How do I get started?

Make sure you log in to the system! This is an important first step in the process and must be done before you can use Banner.

To log in:

• Use a computer with high-speed internet access. Open the internet browser and go to: http://www.ncc.edu/myncc.htm
• Click on MyNCC/BANNER LOGIN
• Choose “Log In” Note: for additional helpful information, click on “Click here for MyNCC Instructional Materials”

Read and follow the login directions

• Click “Login”
• You will receive a message telling you that your PIN has expired. Re-enter your old PIN; enter and re-enter the new PIN you select. Your new PIN must contain six (6) numeric characters; you may NOT reuse the PIN you were assigned by the college.
• You will be asked to create a security question and answer. Create a question and supply its brief answer. The security question is not meant to be a hint to help you remember your old PIN - if you forget your PIN, answering the security question correctly will enable you to change to a new PIN. Therefore, it is important to choose a question with an answer you will always remember. Avoid questions that can be answered in multiple ways to avoid confusion. For example, a question that is answered with a date can be answered in several formats like 2/6/89 or 02-06-89 or February 6, 2989. When answering the security question, submitting the answer in the wrong format will prevent you from changing your PIN. Use questions like “What was my first pet’s name?” or “What is my brother Tom’s middle name?” so there is only one correct answer.
• Click “Submit”
• Agree to the Terms of Usage by clicking “Continue”
• You will now have access to the BANNER Student Information System.

What if I forget my PIN?

If you have already logged into the system and selected a new PIN, but cannot remember the PIN you selected, you must reset your PIN.

To reset your PIN:

• On the login screen, enter your BANNER ID. Be sure to use a capital “N” when entering your ID.
• Click on “Forgot PIN?”
• Type the answer to the security question you created and choose “Submit Answer.”
• You will be prompted to reset your PIN. Create a new, six (6) digit PIN, enter it twice, and click “Reset PIN.”

Note: Your new PIN must be different than the one previously chosen.

What if I don’t have my own computer?

You can use any computer with internet access, on- or off-campus. For your convenience, the rear of the Library Reference area is staffed by technical assistants who will help you with logging in and navigating the system. However, questions relating to actual course selection or registration blocks should be directed to the appropriate academic advisor. If you have internet access via your cell phone or other hand-held device, you can register anywhere at any time. Your local public library may have internet access as well.

What if I am having technical trouble using the system when I am not on campus?

Contact the Banner Help Desk at 516-572-9980 for your technical questions. Important: the Help Desk is not a resource for your academic questions or concerns.

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