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WebCT Help Form
 

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WebCT Now
Use this form to contact NCC WebCT Help Desk. Be sure to fill out all required fields before submitting this form.

The Help Desk Regular Hours are 8:30 am - 4:30 pm Monday through Friday. 
Help Desk personnel may be available at other times to respond via email only.
PERSONAL INFORMATION
First Name: (required) Last Name: (required)

Please enter the last 4 digits of your social security number.  The numbers will not appear as they are typed.

Last 4 Digits SSN: (required) Status:
Course: (required) Instructor:

CONTACT INFORMATION

NOTE: Please enter the following contact information. An email address is preferred. After regular office hours, it is the only way the Help Desk will reply back to you. IMPORTANT: Be careful to enter this information correctly, otherwise the Help Desk will not be able to contact you!!!

Email Address: (required; see note above) Phone: (required if no email)  
ex. xxx-xxx-xxxx
Please Enter Email Again: (for confirmation)    

 

PROBLEM INFORMATION
Location of problem ?:
Which best describes your problem ?:
What type of computer are you using ?:
What Operating system are you using ?:
What Browser are you using ?:
If other, please specify.

PROBLEM DESCRIPTION (required)
Please describe your problem.  What were you attempting to do when you experienced this problem?  What error message or what specifically happened when you experienced this problem?
Please provide as much information as possible.

  

Privacy Statement:
This form is made available to provide help and support to faculty and students who are using WebCT at Nassau Community College.  The information you provide will not be shared with any other personnel outside of the Helpdesk.  The information will be used to help us assist you better and faster.

Last Updated 02/13/07

 

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